Auto top-up
One rule per company: when the balance drops below a minimum, a fixed amount is charged to the payment method.
- Category: Payments and administration
- Status: Available
- Requirements: Being a company admin to create or change the rule; An active payment method
- MCP tools: No MCP tools: it is used from the dashboard.
What can you do with it?
Avoid running out of balance: when the balance drops below the chosen minimum, ArduMaker charges the set amount to the company's payment method. It is prevention, not collection: it acts even while the balance is still positive.
When should you use it?
For companies with usage-based consumption (AI, WhatsApp, search) that do not want a balance drop to stop their services.
How does it work in ArduMaker?
| Field | Rule |
|---|---|
| Minimum balance | Between €0 and €500. |
| Amount to charge | Between €10 and €1000, and higher than the minimum. |
| Active | Switch: when off, the rule exists but does not evaluate. |
- It charges every time the balance is below the minimum, with at least 10 minutes between attempts.
- At most 5 successful charges in a rolling 24 hours.
- It does not charge if the company has payments paused, is under fraud review, requires verification or is deactivated.
| State | Meaning |
|---|---|
armada | Ready to charge when the balance drops. |
disparada | The last charge succeeded. It does not block the next one. |
bloqueada | A charge failed. It does not retry while the balance stays below the minimum. |
What actually changes?
Each charge leaves a movement with the reason «Recarga automática por saldo mínimo», separate from debt charges. A failure blocks the rule and emails the people who receive billing notices.
Expected result
The balance goes back up by itself. The rule shows its state, last attempt, last error and how many times it charged.
Errors and troubleshooting
- Rule blocked: the payment method rejected the charge. It unblocks by itself when the balance goes back above the minimum; an admin can also edit it to reactivate it.
- Amount not higher than the minimum: the form rejects it.
- 403 when saving: only company admins manage the rule.
MCP access
There are no MCP tools for auto top-up: it is configured from the company billing screen. See /mcp/docs.